ITC is headquartered in Warrendale, PA, in the United States. You may contact ITC's internal data protection resource if you have any questions or concerns about ITC's policies or practices regarding Personal Data:
400 Commonwealth Drive
Warrendale, PA 15096, USA
Membership: If you provide your Personal Data to ITC to become a member of ITC, or if you sign up to become a registered user of any website operated by ITC, you will be required to provide certain information as part of the registration process. This information will include your first and last name, email address, and business or home address. We may also request that you voluntarily provide other information, such as your phone number, year of birth, gender, demographic information, educational background, work experience, or courses or areas of study in which you may be interested and information about your company as it relates to ITC's products, services, and your ITC membership. Membership information is used to communicate with you, to design content and activities that we believe would be of interest to you, and to ensure that ITC will not violate any applicable U.S. sanctions in providing you access to ITC's goods and services. If you wish to opt-out of receiving these communications from us, please follow the instructions contained in an applicable communication you receive from us and submit a request.
Events and Conferences: ITC may host events that include in-person and virtual conferences, training, knowledge sharing and webinars. If you register for a ITC event and you are an ITC member, we will access the information in your member account to provide you with information and services associated with the event. If you register for one of our events and you are not an ITC member, we will collect your first and last name, email address, business or home address, and the type of business you work for or with, which we will use to provide you with information and services associated with the event.
Publications: We offer various publications and materials through our Sites. These publications and materials are publicly accessible and you can create an account and subscribe to receive these publications and materials. If you are not an ITC member and you create an account for this purpose, you will be required to provide certain information as part of your account registration, including your first and last name, email address, and business or home address. You may manage your ITC subscriptions by subscribing or unsubscribing at any time. If you have any difficulties managing your subscription or other preferences, please inquire at [email protected].
Communications with ITC: If you communicate or correspond with us by email, through postal mail, via phone or through other forms of communication, we may collect the information you provide as part of those communications. For example, if you correspond with us through email, we may collect and store the email address you use to send the applicable correspondence and use it to respond to your inquiry; to notify you of ITC conferences, publications, or other services; or to keep a record of your complaint, accommodation request, and similar purposes.
We may automatically collect information about you when you use the Sites or our services. For example, if you access the Sites through a computer, we will automatically collect information such as your browser type and version, computer and connection information, IP address and standard web log information. If you access the Sites through a mobile device, we may also be able to identify the location of your mobile device. You may choose not to share your location details with us by adjusting your mobile device's location services settings. For instructions on changing the relevant settings, please contact your service provider or device manufacturer. The information that we automatically collect from you is used to enhance the performance of ITC's Sites.
We may automatically collect information from you when you use the Sites using "cookies" and other similar technologies, such as web beacons. Cookies are small amounts of data that are stored within your computer's Internet browser and that are accessed and recorded by the websites that you visit so that they can recognize the same browser navigating online at a later time. The cookies are not able to execute code or access other information stored on the computer. Web beacons are transparent pixel images that are used in collecting information about website usage, email response and tracking.
Information that may be collected by cookies when you use the Sites may include, without limitation:
This information is collected to enhance site performance and end user experience. You can set your browser to reject cookies or to notify you when you are sent a cookie. To learn more about your ability to manage cookies and web beacons, please consult the privacy features in your browser.
ITC will not associate identifiers from cookies or similar technologies with sensitive identifiers about you, such as race, religion, sexual orientation or health.
All payments made to ITC are processed by a PCI-DSS compliant (these are payment card industry data security standards) payment processing service engaged by ITC. All information collected by these third-party providers for purposes of processing your payments is not available to us, unless you have otherwise provided this information to us in connection with your use of the Sites or our products and services.
We may receive personal information about individuals from third parties. Our third-party partners may also share your personal information with ITC when you sign up for events, training courses or other activities through the applicable partner.
ITC uses personal information for the purposes described at the time of collection, to provide benefits and other services to you, including order processing or membership applications, or registering you for events, and to otherwise process your requests or address your inquiries, and to report to others about whether you are a member or not. ITC also uses your information, as permitted by law, to provide you with information about ITC, our products and services or other products and services in which we believe you may be interested. If you are a member or registered user, we may email you about products and services that we believe may be of interest to you. If you wish to opt-out of receiving these emails from us, please follow the instructions contained in an applicable email you receive from us, which will allow you to opt-out of receiving these types of email communications from us. We may also use your personal information to tailor your experience at our Sites, to compile and display content and information that we think you might be interested in, and to provide you with content according to these preferences. ITC may also use this information to help us understand our members' needs and interests, to better tailor our products and services to meet your needs.
Third-Party Service Providers. We may share your information with vendors or third parties who deliver or provide goods and services or otherwise act on behalf of or at the direction of ITC. These third parties may include, for example, our third-party technology providers and event providers and partners, product-fulfilment companies, and third-party event hosts, hotels for conference registrants, sponsors, co-sponsors and exhibitors. These third-party service providers will only have access to the information needed to perform these limited functions on our behalf. If you do not wish to have your information included in an attendee list or to receive information from sponsors, co-sponsors and/or exhibitors, you can express your preferences when you register for events or you may contact ITC directly at [email protected].
ITC Events. If you are an event attendee, speaker, or sponsor, certain items of your information may be included in the event roster, which will be publicly disclosed, and may also be shared with third-party event sponsors and exhibitors. Further, by registering and attending a ITC event, you agree irrevocably, with no compensation to you, that ITC or any third party who is acting on ITC's behalf may create images, videos and/or sound recordings of you ("works”) at the event for marketing purposes. This grant of rights in the works also includes the rights to adapt, reproduce, distribute, perform, make available to the public, broadcast, retransmit or sublicense the works to ITC's affiliates. This grant of rights in the works also includes all current and future media and is not restricted to time or territory.
Response to Subpoenas, Court Orders, Government Requests or to Protect Rights and to Comply with Our Policies. To the extent permitted by law, we will disclose your information to government authorities or third parties if: (a) required to do so by law or regulation, or in response to a subpoena or court order or any other enforceable governmental request or order; (b) we believe in our sole discretion that disclosure is reasonably necessary to protect against fraud, to protect the property or other rights of us or other users, third parties or the public at large; or (c) we believe that you have abused the Sites by using them to attack other systems or to gain unauthorized access to any other system, to engage in spamming or otherwise to violate applicable laws. You should be aware that, following disclosure to any third party, your information might be accessible by others to the extent permitted or required by applicable law.
Legal Basis for the Processing of Personal Information from European Union (EU) Residents and Citizens
If you reside within or are a citizen of the EU, our processing of your personal information will be legitimized as follows:
(i) Whenever we require your consent for the processing of your personal information such processing will be justified pursuant to Article 6(1) lit. (a) of the EU General Data Protection Regulation 2016/679 ("GDPR”). This article in the GDPR describes when processing can be done lawfully.
(ii) If the processing of your personal data is necessary for the performance of a contract between you and ITC or for taking any pre-contractual steps upon your request, such processing will be based on GDPR Article 6(1) lit. (b).”). If this data is not processed, ITC will not be able to execute the contract with you.
(iii) Where the processing is necessary for us to comply with a legal obligation, we will process your information on basis of GDPR Article 6(1) lit. (c), for example complying in the fields of employment law.
(iv) And where the processing is necessary for the purposes of ITC's legitimate interests, such processing will be made in accordance with GDPR Article 6(1) lit. (f), for example to detect fraud.
Transferring Personal Data from the EU to the United States of America (US):
European Union Data Subject Rights
The EU GDPR and other countries' privacy laws provide certain rights for data subjects (these are persons that can be identified).
If you wish to confirm that ITC is processing your personal data, or to have access to the personal data ITC may have about you, or have other questions, please contact us at [email protected].
You may also request information about the purpose of the processing; the categories of personal data concerned; who else outside ITC might have received the data from ITC; what the source of the information was (if you did not provide it directly to ITC); where the personal data is stored and how long it will be stored. You have a right to correct (rectify) the record of your personal data maintained by ITC if it is inaccurate. You may request that ITC erase that data or cease processing it, subject to certain exceptions. You may also ask ITC for your personal data to be supplemented or updated, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. You may withdraw your consent for the processing of personal data or the further processing of personal data by ITC at any time. You may also request that ITC cease using your data for direct marketing purposes. In many countries (including EU countries), you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how ITC processes your personal data. When technically feasible, ITC will—at your request—provide your personal data to you or transmit it directly to another controller. You have the right to receive your personal information in a structured and standard format.
Reasonable access to your personal data will be provided at no cost to ITC members, conference attendees and others upon request made to ITC at [email protected]. If access cannot be provided within a reasonable timeframe, ITC will provide you with a date when the information will be provided. If for some reason access is denied, ITC will provide an explanation as to why access has been denied.
ITC uses reasonable physical, technical and administrative measures to safeguard personal information you provide through the Sites or in connection with ITC's products and services. Please be aware that no data transmission over the Internet can be guaranteed to be 100% secure. As a result, ITC cannot guarantee or warrant the security of any information you transmit on or through the Sites and you do so at your own risk.
E. Data Storage and Retention.
Your personal data is stored by ITC on its servers, and on the servers of the database management services ITC engages, located in the United States. ITC retains data for the duration of the customer's or member's business relationship with ITC and otherwise as required under applicable law. Personal data will be kept for no longer than is necessary for the purposes for which your personal data are processed. We will retain your personal data as long as you are an ITC member or require our services so that we can provide these services to you.
If you are located in or a citizen of the EU, at the moment you cancel your ITC membership or withdraw your consent for the processing of your personal information, all your personal data received and stored are erased if no longer needed by us, unless we are required to retain this personal data by law or to comply with our regulatory obligations. In such a case, we will only keep this personal data for as long as necessary. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact our data privacy resource at [email protected].
ITC is a trade association and the Sites are not directed to children under the age of 13. ITC does not knowingly collect personally identifiable data from persons under the age of 13 (COPPA - The Children's Online Privacy Protection Act). If you are a parent of a child under 13, and you believe that your child has provided us with information about him or herself, please contact us at [email protected].
Questions, Concerns or Complaints